Compare ClickLearn and Whatfix 
At a Glance
Market Segments
Enterprise (45.0% of reviews)
Enterprise (45.7% of reviews)
Entry-Level Pricing
Starting at $6,350.00 1 Basic Per Year
No pricing available
ClickLearn
Star Rating
(40)4.5 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6,350.00 1 Basic Per Year
Browse all 4 pricing plansWhatfix
Star Rating
(528)4.6 out of 5
Market Segments
Enterprise (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Whatfix excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ClickLearn. Users appreciate its intuitive platform and the strong support provided during onboarding, making it a preferred choice for organizations looking for a reliable Digital Adoption Platform.
- Users say that Whatfix's in-app guidance features, such as flows and smart tips, are particularly effective in enhancing user experience. This feedback highlights the platform's ability to cater to users without a technical background, which is a notable advantage over ClickLearn.
- Reviewers mention that ClickLearn offers a user-friendly experience with its "Show Me" and assist tools, which help guide learners through processes. However, the lack of recent reviews suggests that its user base may not be as active or satisfied as Whatfix's, raising questions about its current effectiveness.
- According to verified reviews, Whatfix's ease of use is frequently praised, with users noting that the platform is straightforward and requires minimal training. In contrast, ClickLearn, while still user-friendly, has received slightly lower ratings in this area, indicating potential room for improvement.
- G2 reviewers highlight the quality of support provided by Whatfix, which is rated highly by users who appreciate the ongoing assistance throughout their partnership. This level of support seems to be a key differentiator, as ClickLearn's support, while still good, does not receive the same level of acclaim.
- Users report that both platforms meet their requirements effectively, but Whatfix's higher overall satisfaction and customization options make it a more appealing choice for enterprises looking for tailored solutions. ClickLearn's flexibility in creating help content is noted, but it may not match the comprehensive capabilities of Whatfix.
Pricing
Entry-Level Pricing
ClickLearn
Basic
Starting at $6,350.00
1 Basic Per Year
Basic edition with 1 author and 500 end-users.
- Produce content
Whatfix
No pricing availableFree Trial
ClickLearn
Free Trial is available
Whatfix
Free Trial is available
Ratings
Meets Requirements
8.8
31
8.8
355
Ease of Use
8.2
31
8.6
425
Ease of Setup
8.6
27
8.3
373
Ease of Admin
8.7
26
8.5
285
Quality of Support
9.4
30
9.7
355
Has the product been a good partner in doing business?
9.1
25
9.5
284
Product Direction (% positive)
10.0
29
9.7
338
Features by Category
User Analysis
8.7
5
8.0
158
7.9
8
8.1
174
User Support
9.0
7
8.2
167
8.7
10
8.0
145
Feature Not Available
8.0
144
Walkthrough Type
9.5
13
8.5
167
9.3
10
9.0
194
Platform Basics - Digital Adoption Platform
Not enough data
8.3
41
Not enough data
8.8
53
Analytics - Digital Adoption Platform
Not enough data
8.3
44
Functions - Digital Adoption Platform
Not enough data
8.6
51
Not enough data
8.8
59
Agentic AI - Digital Adoption Platform
Not enough data
7.2
29
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
52
Not enough data
7.9
49
Not enough data
7.7
47
Not enough data
7.5
46
Not enough data
7.2
42
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.1
6
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Options
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Options
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Training & eLearning
8.6
22
Not enough data
8.9
15
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
51
Self-Service Experience
Not enough data
8.9
150
Not enough data
8.8
143
Not enough data
8.2
95
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
92
Not enough data
8.1
89
Not enough data
7.6
77
Not enough data
8.0
90
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ClickLearn and Whatfix are categorized as Digital Adoption Platform
Unique Categories
ClickLearn is categorized as Course Authoring and Work Instructions
Whatfix is categorized as Product Analytics and Customer Self-Service
Reviews
Reviewers' Company Size
ClickLearn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.0%
Construction
10.0%
Information Technology and Services
10.0%
Manufacturing
5.0%
Building Materials
5.0%
Other
60.0%
Computer Software
15.5%
Information Technology and Services
13.7%
Financial Services
3.8%
Insurance
3.6%
Banking
3.2%
Other
60.1%
Discussions
ClickLearn has no discussions with answers
What does Whatfix do?
3 Comments
RK
What fix provides in-app help guidance, tool tips, etc and minimal analytics for (user funnel, etc) with an added ability to export guides as pdfs or videos...Read more
At what rate is Whatfix growing year on year?
1 Comment
GF
I don't have a number, but having a keen interest in this category I can tell you this... the digital adoption platform (DAP) market has been experiencing...Read more
Which of the following is a widget of Whatfix?
1 Comment
GF
Whatfix is a Digital Adoption Platform. The platform has several products and features.
Product Analytics is a product where a customer can see user...Read more
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